How to Book Your Shoot
(Step-by-Step)
FAQ
How it works
Q. What makes your service different from standard packages?
A: Customized planning, photographer matching by style, and multilingual support (KOR/ENG/CHN/JPN).
Q. Can I request a specific photographer?
A: Yes, subject to availability. We’ll confirm in your email.
Booking & Availability
Q. How far in advance should I book?
A: Earlier is better—especially for weekends/peak seasons. We’ll confirm slots during your consultation.
Q. Can I hold a tentative date?
A: Short holds may be possible; policies vary by photographer and will be stated in your confirmation.
Q. Can I book multiple cities in one trip?
A: Yes. Travel time/fees and logistics will be coordinated and confirmed in your email.
Q. Can I change locations after booking?
A: Possibly—subject to schedule/permit constraints. Any changes will be re-confirmed via email.
Payment & Deposit
Q. Do I need to pay a deposit?
A: Usually yes to secure your date. Amounts/methods vary by photographer and are detailed in your confirmation.
Q. What payment methods are accepted?
A: Options (e.g., card, bank transfer, PayPal) depend on the assigned photographer; we’ll specify in your email.
Q. When is the remaining balance due?
A: Typically on or before shoot day; exact timing will be in your confirmation.
Q. Are taxes or service fees included?
A: Inclusion varies. Your itemized confirmation will show the full breakdown.
Cancellation & Reschedule
Q. What if I need to cancel?
A: Policies vary by photographer (timelines/fees). We’ll provide the exact terms in your confirmation.
Q. Can I reschedule without a fee?
A: Often free if done within a stated window; the window depends on the photographer and will be noted in your email.
Q. What if the photographer cancels?
A: We’ll arrange an equivalent replacement or discuss alternatives/refunds as per the photographer’s policy.
Packages & Customized Planning
Q. Can I tailor a package (time, locations, style)?
A: Yes. We design your session around your vision during the online planning call.
Q. How long is a typical session?
A: Session lengths vary by package/photographer. We’ll confirm the exact duration in your email.
Q. How many outfit changes are allowed?
A: Depends on time/venue rules and the photographer’s policy. We’ll clarify in your confirmation.
Photographer Matching
Q. How do you match me with a photographer?
A: We align your preferred style, locations, and budget with a photographer’s expertise and availability.
Q. Can I see sample work beforehand?
A: Yes—portfolios or sample galleries will be shared during planning.
Add-Ons & Special Moments
Q. Can you help with proposals or surprise shoots?
A: Absolutely. We’ll coordinate discreetly and provide a detailed plan in your confirmation.
Q. Do you offer short videos or reels?
A: Yes with select creators. Availability and pricing will be outlined in your email.
Q. Can you help plan a themed shoot (anime, cultural, seasonal)?
A: Yes—this is our specialty. We’ll tailor locations, timing, and styling to your theme.
Communication & Languages
Q. Which languages do you support?
A: English, Chinese, Korean, and Japanese—throughout the entire process.
Q. How do we communicate during the trip?
A: We’ll set up a group chat or contact channel with your photographer and coordinator before shoot day.
Styling, Makeup & Rentals
Q. Do you offer makeup/hair?
A: Available as an add-on with select partners; pricing/availability confirmed in your email.
Q. Kimono or dress rental possible?
A: Yes with advance notice. Options, fitting times, and fees will be detailed in your confirmation.
Q. Can I bring props?
A: Absolutely—small, non-restricted props are welcome. We’ll confirm any venue limitations in your email.
Locations, Permits & Fees
Q. Do I need location permits?
A: Some places require permits or paid entries. We’ll advise and include any requirements/fees in your email.
Q. Are entrance/transport fees included?
A: Usually not. Client-paid items (tickets, taxi, venue fees) will be listed in your confirmation.
Q. Can we shoot at shrines, temples, or private venues?
A: Often yes, with respect to rules/permits. We’ll handle guidance and confirm permissions in your email.
Q. Do you allow drone shots?
A: Drone use is restricted in many areas and may require permits. We’ll confirm feasibility and any extra fees in your email.
Weather & Backup Plans
Q. What if it rains?
A: We’ll discuss rescheduling, covered locations, or weather-friendly plans based on the photographer’s policy.
Q. Is there a weather cutoff or safety rule?
A: Yes—safety first. Thresholds and options (reschedule/relocate) are set by each photographer and shared in your email.
Deliverables & Editing
Q. How many photos will I receive?
A: Quantities vary by package/photographer. We’ll list the minimum/expected range in your confirmation.
Q. What’s the delivery timeline?
A: Typical ranges (e.g., 7–14 days) vary by photographer/season. Your exact ETA will be in the confirmation.
Q. What file format do I get?
A: Usually high-resolution JPEG via online gallery. Format/access details in your email.
Q. Are RAW files available?
A: Most photographers don’t provide RAW by default; availability/pricing (if any) will be clarified in your email.
Q. What level of retouching is included?
A: Standard color/exposure edits are included; advanced retouching will be included. We’ll specify in your confirmation.
Q. Can I request a rush delivery?
A: Often yes, as an add-on. Feasibility and fees will be confirmed in your email.
Q. Do you offer prints or albums?
A: Yes—optional upgrades. Sizes, materials, and pricing will be shared in your confirmation.
Usage Rights & Privacy
Q. Can I post the photos on social media?
A: Yes. Personal use is generally allowed; credit is appreciated. Commercial use requires a license—details in your email.
Q. Will my photos appear in the photographer’s portfolio?
A: Only with your consent. Usage terms and any release forms will be included in your confirmation.
Q. How long will my gallery stay online?
A: Hosting duration and backup policy vary by photographer; we’ll state the window in your confirmation.
Accessibility & Safety
Q. Do you support accessibility needs?
A: Yes—please share any mobility or sensory requirements. We’ll propose suitable locations and pacing.
Q. Is night shooting possible?
A: Yes in many areas; lighting/permits and safety considerations will be confirmed in your email.